Call Center

Persyaratan Umum

Deskripsi Pekerjaan

Job Responsibilities: - Handle inbound and outbound customer calls professionally - Provide accurate information regarding banking products and services - Resolve customer inquiries and complaints effectively - Maintain excellent customer satisfaction and service quality - Escalate issues when necessary according to company procedures Qualifications: - Minimum Bachelor’s Degree (S1) from any major - Minimum 1 year of experience as a Call Center Officer - Excellent communication and interpersonal skills - Fluent in English (spoken and written) - Willing to attend interview sessions in English - Customer-oriented with strong problem-solving skills - Able to work in shifts and under pressure - Proficient in using Microsoft Office and computer systems

Keahlian yang Dibutuhkan

Tentang Perusahaan

PT Intrias Mandiri Sejati

Pengelola Sumber Daya Manusia (SDM)

PT Intrias Mandiri Sejati Didirikan di Jakarta pada tanggal 10 Desember 2001, Fokus utama dalam menyediakan dan mengelola outsource tenaga kerja. Saat ini menangani + 12.000 (dua belas ribu) Karyawan Outsource di berbagai posisi outsourcing yang tersebar di seluruh Indonesia.