Customer Service - Bekasi

Persyaratan Umum

Deskripsi Pekerjaan

Responsibilities: • Assist consumers and partners with product inquiries and account-related requests. • Handle service inquiries and resolve issues with empathy and professionalism. • Deliver outstanding customer service across multiple communication channels. • Build and maintain strong relationships with consumers and partners. • Support operational projects, including partner registration, acquisition, sales transactions, and training activities. • Educate users about products, promotions, and new features. • Perform administrative tasks such as updating partner information and processing account requests. • Collaborate with internal teams to ensure a seamless customer experience. Requirements: • Minimum Diploma (D3) or Bachelor's Degree (S1) from any major (minimum GPA 2.75). • Fresh graduates are welcome to apply. • Maximum 2 years of experience in Customer Service, Sales, or a similar customer-facing role. • Excellent communication skills in Bahasa Indonesia with clear articulation. • Customer-oriented with strong empathy and problem-solving skills. • Fast and accurate typing skills (minimum 50 WPM with 90% accuracy). • Detail-oriented and able to multitask effectively. • Energetic, proactive, and adaptable in a fast-paced environment. • Comfortable working with dynamic business changes. • Minimum 2-dose COVID-19 vaccination. Benefit : • Basic Salary • BPJS • Health Insurance • Allowances • Incentive

Keahlian yang Dibutuhkan

Tentang Perusahaan

PT Magada Tirta Amerta

Outsourcing

We have been coloring the pale old world since 2014 and have helped brands and/or businesses grow in their own unique and magnificent ways. In our journey we learn together with clients, sharpen our skills and creativity to meet the needs of our clients. We expanded from a small team to a large team spread across 25 cities throughout Indonesia. We continue and will continue to work to meet all of your needs First Working Process 24/7 Live Supportt Instagram : magada.co