Customer Service Accommodation & Transportation - Kota Semarang

Persyaratan Umum

Deskripsi Pekerjaan

Job Description Handle escalated cases and perform follow-ups in accordance with SOP Provide solutions for customer requests and complaints related to Accommodation, Ground Transport, and Entertainment (TTD) within SLA Create ticketing documentation based on SOP/WI (Working Instructions) Maintain effective communication with customers, internal teams, partners, and stakeholders Comply with the latest SOP, WI, and company guidelines Actively participate in team activities as needed Job Requirements Minimum Formal Education Level: D3/S1 from any discipline. Preferably has at least 1 year of experience in Customer Care Support (layer 2) & Event and Ground Transport Industry Part Preferably 1 years of experience in Online Travel Agent or hospitality (reservation) Maximum Age 30 Familiar With Travel agency Familiar with salesforce/CRM Ready for working under pressure. Ready for working Shift.

Keahlian yang Dibutuhkan

Tentang Perusahaan

Staffinc

Outsourcing

Staffinc berupaya memberi peluang yang setara bagi pekerja dan membantu pengelolaan tenaga kerja secara efisien untuk bisnis di Indonesia