DESK COLLECTION RECOVERY

Persyaratan Umum

Deskripsi Pekerjaan

Melakukan penagihan kepada nasabah melalui telepon/WhatsApp terkait pembayaran angsuran yang telah jatuh tempo. Menghubungi nasabah berdasarkan data overdue/delinquency dan melakukan follow-up secara berkala. Menginformasikan jumlah tagihan, tanggal jatuh tempo, serta opsi pembayaran kepada nasabah. Melakukan negosiasi dan reminder pembayaran sesuai kebijakan perusahaan. Mencatat hasil komunikasi, janji pembayaran (Promise to Pay/PTP), dan status pembayaran nasabah ke sistem. Melakukan follow-up kembali terhadap nasabah yang belum memenuhi janji pembayaran. Berkoordinasi dengan tim Recovery/Collection untuk penanganan akun yang membutuhkan tindak lanjut lebih lanjut. Mencapai target collection/recovery sesuai KPI yang ditetapkan perusahaan.

Tentang Perusahaan

PT Intrias Mandiri Sejati

Outsourcing

IMS established in Jakarta on December 10, 2001. Our main focus in providing and managing outsource of manpower. We currently handled 15.571 Outsourcing Staff in various outsource positions that spread all over Indonesia assigned in many industries with majority client in Banking and Insurance. Head Office in Jakarta and supporting by 24 Branches in Indonesia, our 5.571 Outsource Employees which assigned in our 116 Clients, managed by our experienced professional team. As our mission and vision are “Outsource employee is Our Asset”, we believe through Outsourcing Staff, we can expand the role of outsourcing company in Indonesia, improving human resources to become more qualified and productive to support operational of the Clients, and the Clients will be more focus in the development of their main business.