Field Sales Specialist

Persyaratan Umum

Deskripsi Pekerjaan

Key Responsibilities Business Development Identify and develop new business opportunities through prospecting, cold calling, networking, referrals, and market research. Conduct regular customer visits to understand logistics requirements and present suitable solutions. Build and maintain a strong sales pipeline to achieve monthly and annual sales targets. Generate new revenue from Ocean Freight, Air Freight, Customs Brokerage, Warehousing, and Transportation services. Prepare and deliver professional sales presentations and proposals. Customer Relationship Management Establish and maintain strong relationships with customers and key decision-makers. Understand customer supply chain challenges and recommend appropriate logistics solutions. Ensure high levels of customer satisfaction and service excellence. Conduct regular business reviews and follow-up meetings with customers. Address customer concerns and coordinate with internal teams to provide timely resolutions. Account Management Manage and grow assigned customer accounts. Identify opportunities for cross-selling and upselling additional logistics services. Monitor customer shipment activities and support business growth initiatives. Assist in contract renewals and commercial negotiations. Sales Administration & Reporting Prepare quotations in coordination with Pricing and Sales Support teams. Follow up on quotations and business opportunities to maximize conversion rates. Maintain accurate customer records, sales activities, and opportunities within the CRM system. Submit weekly sales activity reports, pipeline updates, and sales forecasts. Ensure all sales documentation is complete and compliant with company procedures. Internal Coordination Collaborate with Operations, Customer Service, Pricing, and Sales Support teams to ensure smooth service delivery. Coordinate customer onboarding and implementation activities. Support RFQ and tender submissions when required. Communicate customer requirements effectively to internal stakeholders. Qualifications Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, Marketing, or a related field. Minimum 2–5 years of sales experience in Freight Forwarding, Logistics, Shipping, or Supply Chain industries. Proven experience in business development and customer acquisition in Jakarta, Bogor, Cikarang Area. Understanding of Ocean Freight, Air Freight, Customs Clearance, Transportation, and Warehousing services. Strong communication, negotiation, and presentation skills. Self-motivated, proactive, and target-oriented. Proficient in Microsoft Office and CRM systems. Good command of English and Bahasa Indonesia.

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