Front Office

Persyaratan Umum

Deskripsi Pekerjaan

Welcome and serve guests with friendly, professional, and appropriate standards of hospitality. Perform check-in, check-out, and guest administration processes. Manage reservations through the system, telephone, email, or online platform. Provide information about hostel facilities, activities, and tourist destinations around. Handle guest inquiries, requests, and complaints quickly and appropriately. Manage payments, cash, and transactions according to company procedures. Make operational reports and handover between shifts. Coordinate with other departments to ensure guest needs are met. Maintain the cleanliness and neatness of the Front Office area.

Keahlian yang Dibutuhkan

Tentang Perusahaan

Wai Was Hostel

Perhotelan

Waiwas Hostel adalah sebuah hostel modern yang berlokasi di kawasan Kuta Mandalika, Lombok Tengah, Nusa Tenggara Barat. Hostel ini dikenal sebagai akomodasi yang populer bagi backpacker, solo traveler, digital nomad, dan wisatawan yang ingin menikmati suasana sosial yang aktif dengan harga yang terjangkau