Frontliner Perbankan

Persyaratan Umum

Deskripsi Pekerjaan

Melayani nasabah dengan ramah, profesional, dan sesuai standar pelayanan bank. Memberikan informasi mengenai produk dan layanan perbankan. Membantu proses pembukaan rekening, perubahan data nasabah, dan administrasi lainnya. Menangani pertanyaan, keluhan, serta memberikan solusi atas kebutuhan nasabah. Melakukan verifikasi dokumen sesuai dengan ketentuan dan prosedur yang berlaku. Mengarahkan nasabah terkait penggunaan layanan digital banking dan fasilitas perbankan lainnya. Menjaga kerahasiaan data dan informasi nasabah. Mencapai target pelayanan serta menjaga kepuasan nasabah. Berkoordinasi dengan unit kerja terkait untuk memastikan kebutuhan nasabah terpenuhi. Menjaga kerapihan area kerja dan memberikan pengalaman layanan yang positif kepada setiap nasabah.

Keahlian yang Dibutuhkan

Tentang Perusahaan

PT Intrias Mandiri Sejati

Outsourcing

IMS established in Jakarta on December 10, 2001. Our main focus in providing and managing outsource of manpower. We currently handled 15.571 Outsourcing Staff in various outsource positions that spread all over Indonesia assigned in many industries with majority client in Banking and Insurance. Head Office in Jakarta and supporting by 24 Branches in Indonesia, our 5.571 Outsource Employees which assigned in our 116 Clients, managed by our experienced professional team. As our mission and vision are “Outsource employee is Our Asset”, we believe through Outsourcing Staff, we can expand the role of outsourcing company in Indonesia, improving human resources to become more qualified and productive to support operational of the Clients, and the Clients will be more focus in the development of their main business.