Receptionist

Persyaratan Umum

Deskripsi Pekerjaan

Layanan Informasi & Customer Service: Layani pengunjung, penyewa (tenant), dan tamu yang datang ke kantor pengelola atau information desk mall dengan ramah dan profesional. Penanganan Telepon & Komunikasi: Angkat dan arahkan telepon masuk, catat pesan, serta teruskan ke pihak/departemen terkait. Penerimaan Tamu & Administrasi: Sapa tamu kantor manajemen mall, fasilitasi pengisian guest book / kartu akses, dan beri tahu staf yang dituju. Pengelolaan Surat & Dokumen: Terima, catat, dan distribusikan surat, dokumen, atau paket yang masuk ke kantor manajemen. Pengumuman Operasional (Paging System): Lakukan pengumuman suara jika diperlukan (misalnya berita kehilangan, imbauan operasional, atau pemanggilan staf). Penanganan Keluhan Awal: Terima masukan atau keluhan awal dari pengunjung/penyewa dan teruskan ke tim Customer Service atau Customer Relations Management (CRM). Koordinasi Area Resepsionis: Pastikan area lobi utama atau desk resepsionis tetap rapi, bersih, dan siap melayani setiap saat.

Keahlian yang Dibutuhkan

Tentang Perusahaan

Aeon Delight Indonesia

Lainnya

We will continue to create “environmental value” For clients and local communities. We consider all the people who are related to any human environment such as “living”, “working”, “learning” and “playing” as our customers. The creation of “environmental value” that we consider means putting our efforts into familiar matters such as maintenance and improvement of asset value of the customers and local communities and also means creating environments that people could joyfully spend time, such as attractive and pleasant settings, comfortable spaces and safe environments. We will provide “delight” such as joy, radiance, and mind enrichment by creating “environmental value” for the customers and local communities. Hence, we will always revolutionize the norm of safety and comfort, and keep stepping towards “a future filled with dreams” with the customers and local communities.