Retail Reporting & Investigation Centre

Persyaratan Umum

Deskripsi Pekerjaan

💼 Job Responsibilities - Contact customers to follow up on complaints submitted through the CMS (Complaint Management System). - Respond to customer complaints and provide clear information regarding their concerns. - Follow up on customer issues and coordinate with relevant teams to ensure timely resolution. - Record and update complaint handling progress in the internal system. - Maintain good communication with customers to support a positive customer experience. 📌 Qualifications - Minimum Diploma (D3) or Bachelor’s Degree (S1) in any major. - Good communication and interpersonal skills. - Customer-oriented with a professional and friendly attitude. - Able to handle customer complaints patiently and effectively. - Good problem-solving and coordination skills.

Keahlian yang Dibutuhkan

Tentang Perusahaan

PT Intrias Mandiri Sejati

Pengelola Sumber Daya Manusia (SDM)

PT Intrias Mandiri Sejati Didirikan di Jakarta pada tanggal 10 Desember 2001, Fokus utama dalam menyediakan dan mengelola outsource tenaga kerja. Saat ini menangani + 12.000 (dua belas ribu) Karyawan Outsource di berbagai posisi outsourcing yang tersebar di seluruh Indonesia.