Technical Support

Persyaratan Umum

Deskripsi Pekerjaan

Key Responsibilities: 1. Systems Integration & Software ● Oversee proprietary software integrations with client-facing platforms and enterprise ecosystems. software to client platforms (EHR, fitness management, corporate systems). ● Execute legacy data migrations from local workstations and InBody hardware to enterprise cloud ecosystems. 2. Technical Sales Support & Client POCs ● Lead connectivity protocols. ● Build and present Proof of Concept (POC) setups and live integration demos for prospective clients. ● Deliver technical onboarding, API guides, and integration specs to client developers. 3. Advanced InBody Hardware & Software Diagnostics ● Resolve Tier-2/3 technical issues involving LookinBody software, USB/Bluetooth dongles, license keys, and network connectivity. ● Troubleshoot hardware-to-software communication (Wi-Fi, LAN, Bluetooth, Serial) on InBody body composition analysers. 4. Internal IT & Asset Management ● Manage internal IT infrastructure, including office networks (Wi-Fi, routers, firewalls) and company hardware assets. ● Administer domain hosting, DNS records, SSL certificates, and employee email accounts. Requirements: • Good command of English (spoken and written). • Bachelor’s Degree (S1) in Information Technology, Computer Science, Information Systems, or related fields. • Minimum 2–3 years of experience in Systems Integration, Technical Support, or IT Administration background. • Technical Skills: MS-SQL, REST WebAPIs, JSON, FTP/SFTP, Postman, DNS/Hosting, Windows OS Admin. • Hardware/Network: TCP/IP, device ports, Bluetooth/USB interfaces, network diagnostics. • Experience supporting users in a corporate environment is preferred. • Experience with business applications or cloud-based applications is an advantage. • Good understanding of IT security principles and data protection. • Strong analytical thinking and problem-solving skills. • Good communication skills and customer-service mindset. • Able to work independently as well as collaboratively with teams. • Proactive, responsible, detail-oriented, and willing to learn new technologies. Benefits • Attractive salary package with a highly competitive incentive scheme • Tunjangan Hari Raya (THR) • BPJS Kesehatan • BPJS Ketenagakerjaan • Convenient office in South Jakarta • Opportunity to grow your career in a global healthcare company • Networking opportunities with leading professionals and institutions in the medical, fitness, and wellness industry • Supportive and collaborative work environment • Valuable exposure to the medical, fitness, and wellness industries • The opportunity to represent a trusted global brand operating in over 90 countries

Keahlian yang Dibutuhkan

Tentang Perusahaan

InBody GH

Kesehatan

Pada awal 1990-an, pendiri dan CEO kami, Dr. Kichul Cha, mengakui bahwa perangkat BIA yang tersedia terbatas dan rusak. Mereka sering tidak akurat, dan dari sudut pandang medis, tidak berguna untuk merawat pasien yang paling membutuhkan analisis komposisi tubuh. Menggambar dari latar belakangnya di bidang teknik mesin, ia mulai bekerja untuk merancang sesuatu yang lebih baik. Pada tahun 1996, ia mendirikan InBody. Dua tahun kemudian, perangkat InBody pertama lahir. Saat ini, InBody telah berkembang dari startup biotek kecil di Korea Selatan menjadi perusahaan multinasional dengan cabang dan distributor di lebih dari 40 negara. Klien kami mempercayai kami untuk memberikan data komposisi tubuh yang tepat, bermanfaat, dan akurat kepada para penggunanya karena mereka tahu bahwa InBody menggabungkan kenyamanan, keakuratan, dan reproduksibilitas menjadi satu perangkat yang mudah digunakan.