Teller KC Juanda

Persyaratan Umum

Deskripsi Pekerjaan

Job Purpose To handle all customer transaction requests, both cash and non-cash, and to be responsible for the cash held in the teller’s cash box. Key Responsibilities: Manage cash and non-cash transactions such as deposits, withdrawals, transfers, and bill payments. Provide solutions to customer needs with a friendly and communicative attitude, while creating a positive customer experience. Receive deposits (daily foreign exchange or safekeeping), withdrawals (cash and non-cash), book transfers, clearing, collection, and transfers. Verify the authenticity of transaction documents within authority limits or after receiving approval from authorized personnel. Carry out cash deposits/withdrawals to other banks and to Bank Indonesia on scheduled days. Check, record, and report foreign exchange sales/purchases and inventory. Perform signature verification (as checker) on checks/giro slips via clearing or book transfer. Prepare internal and external reports related to cash. Job Requirements: Knowledge of cash handling and payment systems Solid understanding of banking products and services, especially digital banking (e.g., savings accounts, time deposits, etc.) Strong customer data analysis skills and high attention to detail Ability to accurately verify and process transactions and handle cash responsibly Excellent communication skills with customers Ability to identify the authenticity of cash and check/giro instruments

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